×
 

Shaking Hands

Customer Relations and Needs Analysis

Next date: 18th Oct 2017 - one day course
Location: CEDIA HQ, St Neots
Spaces available: 11


The starting point for any successful system design is an accurate brief from the client. Documentation is a key element to any job and those created before any money has changed hands are no less important. 

This course will explore dealing with customers, and the role of the designer in the initial client meetings process. Attendees will learn the needs analysis process, as well as scope documents and including the bill of materials; more commonly known as the quote. The course will provide attendees the opportunity to write up quote and design scope based upon working examples of client briefs.

Typical subjects covered include:

  • Understand the designer and the client process
  • Collate needs analysis information
  • Write up and deliver quotes and scope documents
  • Understand the customer relations interface

CEDIA Education Units (CEUs)

Attendees of this course qualify for 6 CEU points.

Next dates for this course:

18th Oct 2017 at CEDIA HQ, St Neots >>> Book Course Now

Booking Options

Costs are inclusive of daytime refreshments.

Member Cost: £202.80

Non-member Cost: £286.80

BOOK NOW

New to the industry?
Checkout the CEDIA Recommended toolkit to get and idea of the tools you'll need to get you started.

Upcoming Courses RSS Icon


Education Vouchers

Booking multiple courses, longer courses or for a whole company? Save time and money with CEDIA Education Vouchers!

Find Out More